Privacy Policy

Privacy Policy

Introduction

Welcome to https://senior-care-harlingen-texas.primarycareaid.com (hereafter referred to as “Senior Care Harlingen Texas”, “we”, “us”, or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, handling, and protection of information from our website visitors and users.

Scope

This policy covers all aspects of our online presence, including but not limited to our official website, mobile applications, online services, and products offered through these platforms. It is important to be aware that this policy does not extend to external links or third-party services accessed from our site, which have their own privacy policies governing data collection.

Processing Activities

This policy guides how we interact with users in the following scenarios:

  1. Using our applications and online services as an authorized user.
  2. Visiting websites linked to this Privacy Policy.
  3. Communicating with us via newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, including:

  • Account Information: This includes your login credentials and account settings.
  • Payment Information: Details related to transactions made through our services.
  • Financial Information: Data associated with billing and payment history.
  • Purchase Information: Records of products or services purchased from us.
  • Mobile Device Identifiers: Unique identifiers from your mobile devices used to access our services.
  • Location Data: Information about your geographical location when using our applications.
  • Feedback: Your comments, suggestions, and reviews that you share with us.
  • Social Media Information: Data we receive from social media platforms when you interact with our content or use our sharing features.
  • Product Information: Details about products you have expressed interest in or purchased.

We collect this data through direct user input, interactions with our services, and automated technologies, such as cookies and tracking pixels. Additionally, third parties may share personal data with us, adhering to their respective privacy policies.

Cookies

Cookies are small text files placed on your device to enhance user experience and provide valuable analytics. We utilize cookies in several categories:

  • Strictly Necessary: These cookies enable basic functions and improve website performance.
  • Preference: They remember your preferences and settings, personalizing your experience.
  • Analytics: Used for tracking website usage and gathering statistical data.

Users have the option to manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data based on legal requirements and the purpose for which it was collected. Once these purposes are fulfilled, we securely delete or anonymize the data in accordance with applicable laws.

Security Measures

Senior Care Harlingen Texas has implemented robust security measures to safeguard your personal data:

  • Encrypted Communication: We use encryption protocols to secure data during transmission and storage.
  • Secure Third-Party Processing: We engage trusted third parties to process data on our behalf, ensuring they adhere to strict privacy standards.

Children’s Privacy

Our services are not intended for individuals under 18 years of age, and we do not knowingly collect personal data from children in this age group.

Your Rights (Subject to Local Laws)

Depending on your location, you have certain rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Rectification: The right to correct or update inaccurate or incomplete information.
  • Erasure: Also known as ‘right to be forgotten’, this allows you to request the deletion of your data.
  • Restriction: Limiting the use or processing of your data in specific circumstances.
  • Portability: Receiving a copy of your personal data in a structured, commonly used format.
  • Objection: Opposing the processing of your data for specific purposes.
  • Non-Discrimination: You have the right to be treated fairly and not discriminated against for exercising your privacy rights.

To exercise any of these rights or file an appeal/complaint, please contact our Privacy Team using the details provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes made will be reflected on this page, and we encourage users to review it periodically for the latest information.

Contact Information

For privacy-related inquiries, unsubscribe requests, or if you have any questions about our data practices, please contact us: